You may return most new, unopened items within 10 days of delivery for a full refund with properly submited and aproved RMA request. We ship globally.ĭelivery on international orders usually takes at least 5–7 business days. We charge additional packing and handling fees. Please contact a salesperson for exact rates.
Please contact us with shipping questions via telephone at (650)561-8120 (local U.S.) or email at. International packages will be shipped via FedEx Worldwide Expedited or DHL.Īfter your order has been processed and shipped, the delivery in US and Canada usually takes 1–6 business days. If you do not indicate a shipping preference, your item will be quoted / shipped based on the following default shipping methods: Domestic packages will be shipped via FedEx or FedEx Ground. To request a shipping estimate before purchase, contact us atwith your address and shipping preference. This means you're only responsible for our actual shipping cost based on your choice of courier and shipping method. We use calculated shipping instead of overpriced flat rates. Overnight and Same Day shipping services are available upon request. Boxes).Īll shipments include insurance, but the recipient is responsible for filing any claims. All shipments include tracking and signature confirmation. (USPS only per special request).īuyer pays shipping based on their choice of delivery. Items will be shipped within 2–3 business days once your payment is received and cleared.įor your protection, all items are shipped via UPS, FedEx, or DHL. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. The weight of any such item can be found on its detail page. Please also note that the shipping rates for many items we sell are weight-based. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. We can ship to virtually any address in the world.
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